BUY SM MARKET

Shipping & Returns

Shipping Rates and Information

We currently ship through the US Postal Service using Delivery Confirmation. This is the best combination of speed and cost available. You will almost always have your order within 8-10 business days. The shipping cost is nominal. If you need overnight delivery or shipment to another country please call us at 866-756-1370 or email us at info@wallperiodicalsonline.com for shipping cost.
For a complete estimate of when you may expect delivery, see our Domestic U.S. , Domestic U.S. Extensions and Protectorates, PO Box, and Military Addresses, Canada and International Shipping Charts.

Shipping and Handling

Shipping and handling charges include both per-order and per-item charges. Per-item charges vary based on the type of item ordered and the delivery option you choose.

Special Situations

Weather, natural disasters, and other events beyond our control may affect shipping and delivery times.

Correctional Institutions

If you're looking to send materials to a correctional institution, it's crucial to choose from companies that ship to prisons with expertise. At Wall Periodicals Online, we urge you to pay careful attention to a facility's unique regulations and procedures. Each institution has its own set of rules regarding the types of items they permit, acceptable shipping methods, and how to properly address a package.

Important Rules and Restrictions

Before placing an order, please consult the prison's guidelines to verify what is and isn't allowed. Here are some common restrictions that many correctional institutions enforce:

  • Adult magazines are generally not allowed.
  • Magazines depicting violence, gangs, or gang signs are often rejected.
  • Men's magazines may be rejected due to nudity.
  • The number of magazines allowed at one time is usually limited; three (3) is often a safe number, but this must be verified with the facility.

Tracking and Responsibility

When we ship an order, we provide an email with a tracking number from the US Postal Service so you can follow the shipment. However, if the prison rejects or refuses all or any part of the order, we assume no responsibility, and you must bear the cost. No refunds or credits will be provided by Wall Periodicals Online.

Shipping Charts and Information

Domestic U.S.
Domestic shipping covers all U.S. addresses with the exception of P.O. boxes, military addresses (APO/FPO) and U.S. protectorates such as Puerto Rico, Guam and the Virgin Islands. For orders to P.O. boxes, military addresses and U.S. protectorates, see our Domestic Extensions shipping chart below. Delivery to Hawaii and Alaska may take 1-2 weeks longer than stated in the Domestic U.S. shipping chart.

When using the Domestic U.S. Shipping Chart, note the following:

Business days are Monday through Friday, excluding holidays observed by the post office, UPS, or FedEx.

If your order includes gift cards, they will be charged as books are.

Please note that gift cards are only redeemable online at www.wallperiodicalsonline.com or by mail.

Shipping Charts—Domestic U.S.

Availability - Usually Ships in 24 Hrs
Shipping Method Availability + Estimated Time in Transit Estimated Time to Deliver Shipping Charge Per Order Per Item Charge
*Standard Usually Ships in 24 Hrs + 3-8 Business Days Usually 4-9 Business Days $2.99 Magazine + DVD $1.99 Magazine/DVD Only $.99 Books + Music/DVD $.99 Music/DVD Only
Priority Usually Ships in 24 Hrs + 2-3 Business Days Usually 2-4 Business Days $7.99 Books + Music/DVD $5.99 Music/DVD Only $1.99 Books + Music/DVD $1.99 Music/DVD Only
Express Usually Ships in 24 Hrs + 1-2 Business Days Usually 2-3 Business Days $12.99 Books + Music/DVD $ 8.99 Music/DVD Only $2.99 Books + Music/DVD $1.99 Music/DVD Only

Canceling or Modifying an Order

Wall Periodicals strives to meet customer demands for prompt service and delivery. To facilitate this goal, we process and ship orders throughout the day. Unfortunately, there is no way for us to cancel or modify an order once it has entered the fulfillment process. We cannot stop delivery once an order has been processed for shipping. You will receive an email notification when your order has shipped. More information on returns can be found in our Returns Policy.

Order Status/Tracking an Order

You may check the status of your order at any time by signing into your account and clicking on "Order Status" located in the top right section on the homepage. Order history will be displayed for you, including order date, order number, order status, and total price. By clicking on "View Order Details," you can see all details for that particular order including the tracking information for shipped orders (excluding gift card orders and orders shipping internationally). This page can also be printed for your records.

If you placed an order as a guest, you may still check your order status. Just click on "Order Status" in the top right section of any page. You can then enter the order number and the last name from the Billing Address to access the status of that order.

Returns

Wall Periodicals does not accept returns. If we shipped you a different title from the one you ordered, without getting your consent first, we will, of course, make it right. We ship you the current issue on sale, unless stated otherwise; so if you must have a specific issue of the magazine you are ordering, you should call us at 866-756-1370 or email us at info@wallperiodicalsonline.com to place your order. Otherwise, all sales are final. Remember - the cover picture you see; will in most cases, NOT be the one you will receive.

If a prison REJECTS OR REFUSES all or any part of the order, we assume no responsibility, and you must bear the cost. No refunds or credits will be provided by Wall Periodicals.

 
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